Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

annalisa P
A great experience buying a car from Drivestar Autos. Very honest and professional, and not once was I pressured to buy. From beginning to end the team were super accommodating - answering my endless flow of questions and being completely happy to work around my limited availability to view and collect the car. Extremely pleased with my new car, which was exactly as advertised and a very fair price!

samantha M
Friendly and thorough,simple, explained the car great,fantastic test drive.

Barry W
So helpful , no hassle , no pressure sorted in no time , definitely recommend to anyone

Great experience purchasing a car for our son...Great communication, friendly and professional service - a pleasure to buy from. Would not hesitate to use again and our son is over the moon with the car.

stacey C
Drive star made my new purchase so easy, sorted all finance and explained everything I'd have to being. Fair price given on my trade in. Full service done on new car with a very good warranty. Love my new car would definitely use drivestar autos in the future. Would recommend to everyone.

rebekah B
Absolutely amazing. Very fast and efficient service. They made buying my first car so easy. Would definitely recommend

ian R
Excellent service 100% recommendation . Easy deal and excellent customer service

Claire H
When I enquired about the car I brought all my questions were answered without hesitation. They booked my app over the phone. The car was waiting for me to be test drove staright away. Both parties I spoke with were very polite and well mannered. Never once putting on a sales pitch to me. They treated me fair and equal. Would 110% recommended this company. I would also use this company in the future.

gary S
Brilliant first rate company with an emphasis on customer service. Would highly recommend this team

carrie S
Process was flawless - great customer service & love my new car. Would definitely recommend!

remi W
My experience using Drive Star autos has been excellent. I enquired about a car and they contacted me on the same day, all communications were quick and simple no pointless questions to answer and only a few details needed plus I got a great deal on a BMW 1 series! Customer service is fantastic, my regards to all staff who were brilliant to deal with and able to give me all the info I requested. I would certainly recommend Drive Star Autos to anyone interested in buying a car.

jordan P
Absolutely can not fault these guys at all went to view the car on the Monday and car was immaculate and they also delivered the car my home on the wensday really friendly and are not pushy at all unlike most other dealers i will definitely be returning in the future if they have the car in I am after
jonathan H
The staff were extremely helpful, the process was very easy, the car was Immaculate and ready when I arrived, great deal

jo H
Excellent company. Great service from the first contact through to arranging delivery of vehicle. Can highly recommend Drivestar autos, they are very knowledgeable and take the time to do the research in the vehicle and make sure everything is in place for viewing. Will certainly be returning for my future car purchases.

josh H
Easy, smooth, 5 star service, did everything I asked for given the current climate it was so straight forward.

Iain M
Excellent service from start to finish from Darren and his business partner, very easy love my new car.

beth I
Would buy here again! They were very helpful during click and collect, thankyou!

Janet B
Absolutely fantastic service after making our appt the car was ready for us to view. It was exactly if not better than expected the detail described beforehand was to the letter. We were made very welcome and felt no pressure in anyway so we could take time out to view the vehicle. All our questions were answered. Very professional company and very happy to drive our new car away knowing that if we had any questions when we got home we could just give them a call.

Bethany T
They were so helpful and talked me through the whole progress of buying a car! I will definitely be going back again

Anna B
From start to finish Darren and Mick were very excellent No hard sell just let you look and help you out very honest from the start bought a lovely and part exchange at a very reasonable price would definitely recommend

Maisie P
Process was made stress free, great friendly guys. So happy with my car and they gave me a great price part ex. Recommend highly.

Tanisha C
The centre were so helpful, with everything and they made it possible for me to drive away within an hour. I couldn't recommend them more than enough. Their customer service was so great, both via email abs face to face! Thank you so much

Liam P
Cannot recommend drivestar autos enough, From start to finish the service was simply flawless the car was better than described nothing hidden It's refreshing to deal with people who pride themselves with honesty and top customer service I came over 150 miles to view a car and it was everything they described and more thanks again guys, Liam

tony G
Had the best experience with the team at Drive Star. All their cars are pretty much refurbished and look brand spanking new. If I ever decide to buy again I'm definitely going to go back to the.

Fatima L
I bought Vauxhall corsa for my son. Excellent service start to finish top class hassle free and they made feel very comfortable I would recommend more than main dealer. Thanks darren and partner. Mohammed.

Danielle B
Fantastic. Both staff I spoke to were friendly, and helpful. They gave me plenty of options and detailed information to ensure I made the best choice.

Buying a car in the current circumstances seems an intimidating process, however this is one of the best buying experiences I've had. Darren was extremely helpful answering all queries, and communication was second to none. A very honest dealership!

Joy B
From start to finish buying the car online was a very simple process Drive Star Autos staff were very attentive, friendly and happy to answer any questions I had. I was kept informed and nothing seemed too much trouble. The car was better than expected ... we are thrilled with it. 5 stars all round for Drive Star Autos ... we are so impressed I'm trying to convince my husband to upgrade his car now. I would have no hesitation in recommending Drive Star Autos to anyone and am sure they will have the positive experience we've just had.

Alan S
I am so delighted with my car I highly recommend drivestar they are a very professional company also very helpful nothing is to much trouble well done drivestar

Very helpful and friendly, Darren was very professional and friendly, would recommend drive star with no hesitation, really happy with the car and service

Very helpful and friendly. Felt at ease, everything explained in plain English

William S
Easy, friendly, no hassle and felt like i could fully trust Drivestar and the car.

Excellent service right from the start. Had exactly the car i was looking for. Would recomend Drivesatar Autos to anyone looking for a new vehicle.

Very nice people. Gave me a good deal with my new car. Would highly recommend them. Michelle

charlotte L
Thank you so much for my car, no issues with it and had tones of compliments with the blue alloys. Really quick and easy service, I could've had the car within a few hours but I opted for delivery. I live over 2 hours away and it arrived before 9AM and cost only £100. Love it, best car I've ever purchased (and it smelt like strawberries) thank you!!

luke G
Over the moon with my purchase. Lovely people, small family business feel. Deserves 5 stars

Russell K
Professional, courteous and quick to be able to give us a solution for our needs. Would highly recommend to others. We wish them well with their business!

amen O
Friendly, great customer service, very helpful.

corey B
Brilliant service, brilliant car. From the first phone call to the last drive star autos were professional and friendly and he even found me a finance company to buy the car. Home delivery for only a pound a mile which really made it easier for me that I didn't have to travel to pick it up. Car had been valeted and arrived in immaculate condition. Very please and would recommend drive star autos to anyone

jessica W
It was an absolute pleasure doing business with Drive Star Autos Ltd. Excellent customer service, can't fault professionalism, patients and kindness. We would highly recommend and would leave a much higher star rating if possible! Thank you!

beverley F
Not sure what we wanted but the guys here couldn't have been more helpful and showed us 2 perfect cars only problem was which one to choose. Test drove both and they went through all the necessary paperwork. Helpful and knowledgeable nothing to much trouble.

ashraf M
Very good service very good people very good service honest people got my bellive in them I didnt even lift the bonnet up to look underneath it I felt that much honesty in Darren

Martin P
Very welcoming very polite people I would recommend anyone going there

Emelia B
Excellent experience from start to finish! Drive Star Autos came to our rescue during the Covid-19 pandemic at short notice; sourcing a great vehicle at a brilliant price - meaning my partner could continue his role as a frontline worker. Highly recommend, my family have also purchased cars from Drive Star and all received impeccable service!

Jayne R
Excellent service. Very friendly. No sales pressure and would definitely recommend them.

Craig L
Could not recommend enough! Very kind, helpful and professional staff.

Darren W
Drive star autos are a good company. Drive star looked after me in the end and the car was priced well. My personal experience I would avoid "warranty first"

Kirstie H
From start to finish the best experience I've had handling with a car dealer and I've had a few cars. Quick responses and answered every question I asked. Bought for the other half and is very happy with the purchase. Thanks Drivestar autos great company And a pleasure doing business with you.

Lauren T
Really friendly! Great price and super helpful through out the whole process! Would 100% recommend!

Andy Z
Excellent customer service and knowledgeable salesperson. No pressure to buy and part exchange first rate. Vehicle presented both internally and externally in pristine condition.

wayne L
Very helpful and nothing was too much trouble. Car was as advertised in excellent condition. Everything was explained in detail at the handover. Nice follow up call and text to make sure everything was ok. I would highly recommend these guys for buying a car

Charley M
Can't fault my experience buying a car from Drive Star Autos. Darren made buying a car hassle free, being super friendly and helpful from the start making sure that I got the car I wanted. Superb customer service.

reuben G
Excellent experience with Drive Star Autos. They were extremely helpful throughout the whole process, from arranging a viewing to registering and taxing the vehicle once bought. The vehicle was in excellent condition, exactly as it appeared on the website. Overall Drive Star Autos provide a professional service which I highly recommend.

Adam L
Definitely the best experience i have had purchasing any vehicle. Very helpful polite and understanding of what i was looking for in a car very pleasant to speak to and also very respectful of the covid 19 issue. Professional throughout. I have left feeling very happy with my new car. Thank you guys.

ghandi H
Very easy hassle free buy. Would 100% recommend.

Kate O
A breath of fresh air to deal with the guys at Drive Star Autos after many difficult experiences leading up to finding them. I couldn't be happier with the service, no pushing or deceit like I had previously experienced, just honest, helpful, straight talking, trustworthy guys that made the experience as easy and stress free as it should be. I would highly recommend them!!!!

Alistair K
Very family Friendly Business.. definitely I will recommend Darrren

dimitar S
They are proper, friendly, helpful and supportive

James B
Amazing, it's a great car. The service was fantastic!!!!

Jamie H
I travelled from Torquay, Devon to Nuneaton after speaking to Drive Star Autos on the phone, he seemed very helpful and knowledgeable about the car. We arrived quite late but this wasn't a problem for Drive Star Autos. He explained all about the car and arranged an extended warranty at a great price for 3 years cover. I drove the car all the way back to Torquay and there were no issues, however the next morning, the car wouldn't start and needed a new battery. I contacted Drive Star Autos and he didn't hesitate to arrange for a new battery to be collected from my local Euro Car Parts, all paid for. Extremely impressed with the service I've received so far and would definitely recommend Drive Star Autos to anyone.

marie B
Right from the first moment I saw this car, I knew that I wanted to purchase it. This could have all changed if I did not have a good experience with the seller. Our sales person was very courteos and made the whole experience very pleasant. Not pushy at all but very proffessional The car was presented to us very well. Hense we now own it.

melissa P
I am extremely happy with the service provided. Very happy to help and answer any questions. Would recommend.

colin S
A great hassle free purchase. The salesman was friendly , very helpful and responded quickly to all communications. I was offered a very reasonable trade-in too.

Excellent service, very professional and honest. The car was exactly as advertised, 3 months warranty was a bonus.

blazej Z
A good dealership and very friendly staff. I strongly recommend.

Sean P
They were really helpful, more than happy to answer any question I had and wasn't pushy about the sale.

Adam K
Very helpful People, explained everything . Any questions they answered along with paper work of the vehicle . Friendly , polite and didn't need to chase them to get the car sorted . Will be using them again for sure .

Anthony J
Fantastic service highly recommended, booked a time slot on the day viewed the car with no hassle the staff were fantastic. 100% satisfied.

alan W
What can I say faultless from the first phone call to the delivery 112 miles away. The car was just as expected from how Darren described it, Super service would highly recommend .

Chanelle C
I went to buy a Seat Ibiza (59), the service was very professional with constant contact and was able to ask any questions prior to meeting. I was very happy with the service and he was able to assist with any worries I had about the car. During the test drive he was very chatty and gave driving advice as I was used to driving a Diesel rather than petrol.

stephen E
Just a great experience with these guys 100% Honest advice, top service and easy to communicate with. Should the time come, it would be nice to think that I'd be back to deal with them again. Thank you